Derek Finch Associates offers training in a variety of areas, most specifically in Conflict Management and Mediation Skills, and Collaborative working; we can also talk to you about constructing courses to suit your requirements. Derek Finch Associates provides innovative training, often using actresses and role play, to ensure that delegates leave our courses with enhanced life skills and an increased confidence in their ability to deal with conflict in their everyday work.

Where there is conflict in the workplace Derek Finch Associates can help your organisation by carrying out a conflict audit, assist you in training managers to manage conflict more effectively, and help you to design conflict management into your policies and procedures.

New One Day Training Course available!
A one day course detailing 'Mediation - An Overview - Skills and Practice" is now available. To download details please click here.