Workplace conflict can be the cause of team underperformance and individual stress, leading to absenteeism and costly disciplinary action.

Mediation in the workplace is one possible solution to resolving workplace conflict in that the process is entirely confidential, with outcomes being agreed by parties alone ; this means that an open and frank discussion can take place on all the issues without parties fearing the consequences of notes taken or evidence gathered.

Outcomes can mean such things as action plans agreed, agreements to work in a future focused way, positive framing of issues, and reduction of conflict in the working environment.

Please contact DFA for further details on 01626 835210